Refund policy
Refund & Return Policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be unworn, unused, and in the same condition that you received it. Items must also be returned in their original packaging with proof of purchase.
To start a return, please contact us at hardknockacademyinfo@gmail.com with your order number and reason for return.
Please note:
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Customers are responsible for all return shipping costs.
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A return shipping label will not be provided by us.
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Original shipping charges are non-refundable.
Returns sent without first contacting us and receiving return instructions will not be accepted.
Return address:
3009 Debra Court, Auburn Hills MI 48326
Damaged or Incorrect Items
Please inspect your order upon arrival and contact us within 7 days if your item is defective, damaged, or if you received the wrong item. We will review the issue and work to make it right.
Non-Returnable Items
We do not accept returns on:
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Sale items
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Gift cards
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Customized or personalized products
Exchanges
We do not offer exchanges at this time.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process the refund.
If more than 15 business days have passed since your refund was approved, please contact us at hardknockacademyinfo@gmail.com.